Customer Satisfaction Survey

This week, the Port of Helsingborg’s annual customer satisfaction survey was sent to a selection of our customers.

The survey is conducted together with Origo Group and is an important tool for understanding how our customers experience working with us. The responses provide valuable feedback on everything from service and communication to our operations and how we can continue to improve in the future.

Last year’s survey provided several important insights that have contributed to our ongoing improvement efforts. We now hope that this year’s recipients will take a few minutes to participate and share their views.

Every response is valuable and helps us continue developing the Port of Helsingborg as a secure, efficient and sustainable partner for our customers. These are also central customer promises in our long-term strategic direction.

If you have received an invitation to the survey in your inbox, we would greatly appreciate you taking the time to complete it.

Thank you for helping us improve.